Course Content
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Topic outline
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In today’s digital age, the ability to write clear, concise, and professional emails is crucial. Yet, despite its importance, many people receive little formal training on this skill, often learning through trial and error. This course is designed to bridge that gap and provide you with the tools and techniques you need to craft emails that get results.
What Will You Learn?
In this short but comprehensive course, we’ll explore the essential elements of effective email communication. From understanding the key components of a professional email to mastering tone, structure, and clarity, you’ll gain practical skills that you can apply immediately in your personal and professional interactions.
Course Structure
Our course is divided into four engaging recorded videos, each covering different aspects of email writing. You’ll also have the opportunity to test your understanding with three self-assessment quizzes and put your knowledge into practice with a hands-on exercise.
Who Is This Course For?
Whether you’re new to professional communication or looking to refine your existing skills, this course is perfect for anyone who wants to improve their email writing abilities. No prior experience is needed—just a desire to communicate more effectively.
Meet Your Instructor
Hello, I’m Ms. Amal Naji, and I’m thrilled to guide you through this course on mastering the art of effective emails.
With over 21 years of experience as an IT lecturer at the Arab Open University, I’ve had the privilege of teaching and mentoring students in the field of information technology. My academic background includes a Master’s degree in Computer Science from Kuwait University, which has equipped me with both technical expertise and a deep understanding of professional communication.My passion for teaching goes beyond the technical aspects of IT; I’m dedicated to making a positive impact on every individual I encounter. I believe that strong email communication is an essential skill for success in any profession, and I’m excited to share practical strategies that will help you craft clear, professional, and effective emails.
I look forward to bringing my experience and enthusiasm to this course and helping you develop email writing skills that will enhance your professional and personal communications.
Thank you for joining me on this journey. I’m eager to support you in becoming a more effective communicator and achieving your goals!
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Video Time
In this video you will learn about:
- Emails and the advantages of using them.
- Types of email systems.
- Email addresses.
- Email password.
- Basic parts of an email.
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Video Time
In this video you will learn about:
- Define effective emails.
- Give guidelines on how to write effective email:
- The importance of the subject line and email signature.
- How to start and end you email.
- How to produce a neat email.
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Video Time
In this video you will learn about:
Guidelines on how to write effective emails:
- Brief, clear and specific.
- Neat and organized.
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Video Time
In this video you will learn about:
Guidelines on how to write effective emails:
- Choosing appropriate time to reply.
- Using all caps, emojis and abbreviations.
- Proofreading.
- “Reply all” option.
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Finally, try this exercise on writing emails
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